Privacy Policy

1. Information We Collect

When you use lepatisse, we collect information you provide directly, including:

• Name, email address, and phone number when you create an account
• Location data (city, state) to show nearby bakers
• Order and payment details when you place an order
• Messages sent through our platform
• Device information and usage data to improve our service

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, updates, and receipts
• To send SMS notifications about drops, order status, and platform updates (with your consent)
• To connect you with local bakers based on your location
• To improve and personalize your experience on the platform
• To comply with legal obligations

3. SMS Communications

By providing your phone number and checking the SMS opt-in box during sign-up, you expressly consent to receive recurring SMS text messages from lepatisse, including order confirmations, order status updates, baker drop alerts, and platform notifications.

• Message frequency varies based on your activity and baker drops.
• Message and data rates may apply.
• Reply STOP to cancel at any time. You will receive a one-time confirmation and no further messages will be sent.
• Reply HELP for help or contact us at support@lepatisse.com.

Your mobile phone number will not be shared with third parties or affiliates for their marketing purposes.

4. Sharing of Information

We share your information only in the following circumstances:

• With bakers to fulfill your orders (name, contact, order details)
• With payment processors to complete transactions securely
• With service providers who help us operate the platform
• When required by law or to protect our rights

We do not sell your personal information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@lepatisse.com.

6. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@lepatisse.com.